---
description: Compare Smartlook vs Microsoft Clarity. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Smartlook vs Microsoft Clarity - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Smartlook \<span\>vs\</span\> Microsoft Clarity](https://www.capterra.co.za/compare/164713/1018691/smartlook/vs/microsoft-clarity)

# Compare Smartlook vs Microsoft Clarity

Canonical: https://www.capterra.co.za/compare/164713/1018691/smartlook/vs/microsoft-clarity

> Detailed comparison between Smartlook and Microsoft Clarity. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartlook | Microsoft Clarity |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 136 | 56 |
| **Starting Price** | US$55,00 | US$0,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Documentation, Videos | Documentation |

## Best for

### Smartlook

SMBs, &#10;E-Commerce sites, &#10;B2B vendors, &#10;Web design agencies, &#10;UX, &#10;Marketers, &#10;CRO specialists

### Microsoft Clarity

For every website owner

## Key features

### Smartlook

- API
- Activity Tracking
- Behavior Tracking
- Behavioral Analytics
- Cohort Analysis
- Conversion Rate Optimization
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Engagement Tracking
- For Websites
- Heatmaps
- Performance Metrics
- Real-Time Monitoring
- Reporting/Analytics
- Search/Filter
- Session Recording
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting

### Microsoft Clarity

- API
- Activity Tracking
- Behavior Tracking
- Behavioral Analytics
- Cohort Analysis
- Conversion Rate Optimization
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Engagement Tracking
- For Websites
- Heatmaps
- Performance Metrics
- Real-Time Monitoring
- Reporting/Analytics
- Search/Filter
- Session Recording
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting

## Links

- [View Smartlook Profile](https://www.capterra.co.za/software/164713/smartlook)
- [View Microsoft Clarity Profile](https://www.capterra.co.za/software/1018691/microsoft-clarity)
- [View Original Comparison](https://www.capterra.co.za/compare/164713/1018691/smartlook/vs/microsoft-clarity)

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