18 years helping South African businesses
choose better software
Zendesk Suite vs Halo Service Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$55.00/month
£45.00/month
Overall
4.4
(4,036)
Overall
4.9
(7)
Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.
Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.
- API
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Help Desk Management
- Issue Scheduling
- Project Management
- Support Ticket Management
- Surveys & Feedback
- API
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Help Desk Management
- Issue Scheduling
- Project Management
- Support Ticket Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
