---
description: Compare Zendesk Suite vs Mint Service Desk. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zendesk Suite vs Mint Service Desk - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Zendesk Suite \<span\>vs\</span\> Mint Service Desk](https://www.capterra.co.za/compare/164283/187044/zendesk/vs/mint-service-desk)

# Compare Zendesk Suite vs Mint Service Desk

Canonical: https://www.capterra.co.za/compare/164283/187044/zendesk/vs/mint-service-desk

> Detailed comparison between Zendesk Suite and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Mint Service Desk |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4072 | 22 |
| **Starting Price** | US$39,00 | US$5,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- SSL Security
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- SSL Security
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Zendesk Suite Profile](https://www.capterra.co.za/software/164283/zendesk)
- [View Mint Service Desk Profile](https://www.capterra.co.za/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.co.za/compare/164283/187044/zendesk/vs/mint-service-desk)

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