---
description: Compare Hotjar vs Mouseflow. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Hotjar vs Mouseflow - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> Mouseflow](https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow)

# Compare Hotjar vs Mouseflow

Canonical: https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow

> Detailed comparison between Hotjar and Mouseflow. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hotjar | Mouseflow |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 539 | 122 |
| **Starting Price** | US$39,00 | US$31,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Mouseflow

Mouseflow is perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises that are looking to improve their website experiences and conversions.

## Key features

### Hotjar

- API
- Activity Tracking
- Behavior Analytics
- Commenting/Notes
- Conversion Rate Optimization
- Customer Activity Tracking
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Performance Metrics
- Prototype Creation
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Visitor Tracking

### Mouseflow

- API
- Activity Tracking
- Behavior Analytics
- Commenting/Notes
- Conversion Rate Optimization
- Customer Activity Tracking
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Performance Metrics
- Prototype Creation
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Visitor Tracking

## Links

- [View Hotjar Profile](https://www.capterra.co.za/software/163516/hotjar)
- [View Mouseflow Profile](https://www.capterra.co.za/software/163517/mouseflow)
- [View Original Comparison](https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Hotjar vs Mouseflow - Capterra South Africa 2026","description":"Compare Hotjar vs Mouseflow. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow","about":[{"@id":"https://www.capterra.co.za/software/163516/hotjar#software"},{"@id":"https://www.capterra.co.za/software/163517/mouseflow#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Hotjar","description":"Hotjar is a website analytics and user behavior tracking software that provides visual insights into online interactions. The platform offers heatmaps displaying where visitors click and scroll, session recordings that capture navigation patterns, surveys for collecting direct feedback, and feedback widgets for gathering real-time input from users.\n\nHotjar combines quantitative data with qualitative insights, helping identify friction points and inform decisions to enhance user experience. The system integrates with tools like Google Analytics and Zapier to streamline workflows. The platform features a user-friendly interface that makes it straightforward to understand website performance and visitor behavior. Hotjar provides businesses with comprehensive tools to visualize and analyze how people interact with their websites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f5007c9-63c1-4a98-ba41-f06cfe40643c.png","url":"https://www.capterra.co.za/software/163516/hotjar","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/163516/hotjar#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":539},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Mouseflow","description":"Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions. \n\nWith Mouseflow, you can find answers that traditional analytics tools can't by allowing you to watch your website visitors' sessions, build 6 types of heatmaps for all your pages automatically, set up funnels to watch where and why your visitors drop, use form analytics to improve your lead generation, and launch feedback campaigns to learn more about your visitors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ed609d6b-8090-4042-84b1-c6e7bad17518.png","url":"https://www.capterra.co.za/software/163517/mouseflow","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/163517/mouseflow#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":122},"offers":{"price":"31","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Hotjar vs Mouseflow","position":3,"item":"https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/163516/163517/hotjar/vs/mouseflow#breadcrumblist"}]}
</script>