---
description: Compare Broadly vs Refiner. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Broadly vs Refiner - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Broadly \<span\>vs\</span\> Refiner](https://www.capterra.co.za/compare/161326/192855/broadly-reviews/vs/refiner)

# Compare Broadly vs Refiner

Canonical: https://www.capterra.co.za/compare/161326/192855/broadly-reviews/vs/refiner

> Detailed comparison between Broadly and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Broadly | Refiner |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 336 | 8 |
| **Starting Price** | US$249,00 | US$99,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Broadly

Local businesses. Industries include: Animal Services, Automotive, Business \&amp; Professional Services, Construction, Dental \&amp; Medical, Home Services, Health \&amp; Beauty \&amp; Hospitality.

### Refiner

SaaS companies, fintechs, edtechs, marketplaces, product managers, growth marketers, customer success teams, and researchers.

## Key features

### Broadly

- Activity Dashboard
- CRM
- Customizable Branding
- Dashboard
- Feedback Management
- Monitoring
- Negative Feedback Management
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Website Integration

### Refiner

- API
- Activity Dashboard
- CRM
- Customizable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Website Integration

## Links

- [View Broadly Profile](https://www.capterra.co.za/software/161326/broadly-reviews)
- [View Refiner Profile](https://www.capterra.co.za/software/192855/refiner)
- [View Original Comparison](https://www.capterra.co.za/compare/161326/192855/broadly-reviews/vs/refiner)

-----

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