---
description: Compare Centrical vs Arcade. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Centrical vs Arcade - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Centrical \<span\>vs\</span\> Arcade](https://www.capterra.co.za/compare/160243/174248/gameffective/vs/arcade)

# Compare Centrical vs Arcade

Canonical: https://www.capterra.co.za/compare/160243/174248/gameffective/vs/arcade

> Detailed comparison between Centrical and Arcade. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Centrical | Arcade |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 8 | 41 |
| **Starting Price** | US$0,01 | US$15,00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Centrical

Frontline sales and service organizations in large-scale, global enterprises across BPOs/contact centers, consumer goods \&amp; services, financial services, insurance, healthcare, telecom, tech, and more.

### Arcade

Specialized for sales, retail, and automotive industries, but Arcade is ideal for any team leader who wants to engage and motivate their team.

## Key features

### Centrical

- Activity Tracking
- Assessment Management
- Badge Management
- Collaboration Tools
- Contest Management
- Employee Engagement Software
- Employee Recognition Software
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- For Sales Teams/Organizations
- Gamification
- Goal Setting/Tracking
- Performance Metrics
- Personalization
- Progress Tracking
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Training Management

### Arcade

- Activity Tracking
- Assessment Management
- Badge Management
- Collaboration Tools
- Contest Management
- Employee Engagement Software
- Employee Recognition Software
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- For Sales Teams/Organizations
- Gamification
- Goal Setting/Tracking
- Performance Metrics
- Personalization
- Progress Tracking
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Training Management

## Links

- [View Centrical Profile](https://www.capterra.co.za/software/160243/gameffective)
- [View Arcade Profile](https://www.capterra.co.za/software/174248/arcade)
- [View Original Comparison](https://www.capterra.co.za/compare/160243/174248/gameffective/vs/arcade)

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