---
description: Compare Spoke vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Spoke vs Nextiva - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Spoke \<span\>vs\</span\> Nextiva](https://www.capterra.co.za/compare/159762/175788/spoke-phone/vs/nextiva)

# Compare Spoke vs Nextiva

Canonical: https://www.capterra.co.za/compare/159762/175788/spoke-phone/vs/nextiva

> Detailed comparison between Spoke and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Spoke | Nextiva |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 56 | 919 |
| **Starting Price** | US$15,00 | US$25,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Spoke

Companies with 20 to 10,000 employees that have high-value or complex customer conversations, or those operating in regulated industries such as banking, finance, insurance, and healthcare.

### Nextiva

Businesses of any size, from startups to large enterprises, across industries including healthcare, retail, legal, education, real estate, insurance, hospitality, and nonprofit.

## Key features

### Spoke

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Chat/Messaging
- Commenting/Notes
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- SSL Security
- Survey/Poll Management
- Virtual Extensions
- Virtual Voicemail

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Chat/Messaging
- Commenting/Notes
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- SSL Security
- Survey/Poll Management
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Spoke Profile](https://www.capterra.co.za/software/159762/spoke-phone)
- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.za/compare/159762/175788/spoke-phone/vs/nextiva)

-----

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