---
description: Compare Outreach vs Fireflies. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Outreach vs Fireflies - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/34275/sales-intelligence/software) > [Outreach \<span\>vs\</span\> Fireflies](https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies)

# Compare Outreach vs Fireflies

Canonical: https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies

> Detailed comparison between Outreach and Fireflies. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Outreach | Fireflies |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 310 | 657 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Outreach

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

### Fireflies

\-

## Key features

### Outreach

- AI/Machine Learning
- API
- Auto-Dialer
- Automatic Transcription
- CRM
- Calendar/Reminder System
- Call Recording
- Call Tracking
- Collaboration Tools
- Dashboard
- Deal Management
- Lead Management
- Natural Language Processing
- Performance Management
- Pipeline Reports
- Real-Time Data
- Recording
- Reminders
- Sales Activity Management
- Scheduling

### Fireflies

- API
- Automatic Transcription
- CRM
- Call Recording
- Collaboration Tools
- Dashboard
- Recording

## Links

- [View Outreach Profile](https://www.capterra.co.za/software/159318/outreach)
- [View Fireflies Profile](https://www.capterra.co.za/software/197037/fireflies)
- [View Original Comparison](https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Outreach vs Fireflies - Capterra South Africa 2026","description":"Compare Outreach vs Fireflies. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies","about":[{"@id":"https://www.capterra.co.za/software/159318/outreach#software"},{"@id":"https://www.capterra.co.za/software/197037/fireflies#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA"},{"name":"Outreach","description":"Outreach is the only workflow-first sales execution platform that empowers sales, ccustomer success, and RevOps leaders to go-to-market with effective and repeatable processes. The platform offers key capabilities such as account management, sales engagement, conversation intelligence, rep coaching, deals, pipeline management, and forecasting to help revenue teams cut through the noise and ensure every team is selling the right way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/302cfc38-6a4e-48a1-ab22-9cd298c11053.jpeg","url":"https://www.capterra.co.za/software/159318/outreach","@id":"https://www.capterra.co.za/software/159318/outreach#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":310},"operatingSystem":"Cloud"},{"name":"Fireflies","description":"Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights.","url":"https://www.capterra.co.za/software/197037/fireflies","@id":"https://www.capterra.co.za/software/197037/fireflies#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":657},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Intelligence Software","position":2,"item":"/directory/34275/sales-intelligence/software","@type":"ListItem"},{"name":"Outreach vs Fireflies","position":3,"item":"https://www.capterra.co.za/compare/159318/197037/outreach/vs/fireflies","@type":"ListItem"}]}]}
</script>