---
description: Compare 3CX vs Ultatel Cloud Business Phone System. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare 3CX vs Ultatel Cloud Business Phone System - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [3CX \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.co.za/compare/158704/215555/3cx/vs/clarity-business-phone-system)

# Compare 3CX vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.co.za/compare/158704/215555/3cx/vs/clarity-business-phone-system

> Detailed comparison between 3CX and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 41 |
| **Starting Price** | R350,00 | US$18,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Performance Management
- Real-Time Chat
- Real-Time Data
- Recording
- Surveys & Feedback
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### Ultatel Cloud Business Phone System

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Performance Management
- Real-Time Chat
- Real-Time Data
- Recording
- Surveys & Feedback
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.co.za/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.co.za/compare/158704/215555/3cx/vs/clarity-business-phone-system)

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