---
description: Compare 3CX vs 800.com. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare 3CX vs 800.com - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [3CX \<span\>vs\</span\> 800.com](https://www.capterra.co.za/compare/158704/208208/3cx/vs/800-com)

# Compare 3CX vs 800.com

Canonical: https://www.capterra.co.za/compare/158704/208208/3cx/vs/800-com

> Detailed comparison between 3CX and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | 800.com |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 313 |
| **Starting Price** | R350,00 | US$149,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### 3CX

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center

## Links

- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View 800.com Profile](https://www.capterra.co.za/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.za/compare/158704/208208/3cx/vs/800-com)

-----

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