---
description: Compare 3CX vs Groundwire. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare 3CX vs Groundwire - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [3CX \<span\>vs\</span\> Groundwire](https://www.capterra.co.za/compare/158704/202616/3cx/vs/groundwire)

# Compare 3CX vs Groundwire

Canonical: https://www.capterra.co.za/compare/158704/202616/3cx/vs/groundwire

> Detailed comparison between 3CX and Groundwire. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Groundwire |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 465 | 3 |
| **Starting Price** | R350,00 | US$9,99 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Groundwire

A more robust version of Acrobits Softphone thats geared towards business users.

## Key features

### 3CX

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Call Transfer
- Computer Telephony Integration
- Conferencing
- Customizable Reports
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Virtual Extensions
- VoIP

### Groundwire

- Call Transfer
- Conferencing
- Video Conferencing
- VoIP

## Links

- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View Groundwire Profile](https://www.capterra.co.za/software/202616/groundwire)
- [View Original Comparison](https://www.capterra.co.za/compare/158704/202616/3cx/vs/groundwire)

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