---
description: Compare 3CX vs GoTo Connect. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare 3CX vs GoTo Connect - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> GoTo Connect](https://www.capterra.co.za/compare/158704/163604/3cx/vs/goto-connect)

# Compare 3CX vs GoTo Connect

Canonical: https://www.capterra.co.za/compare/158704/163604/3cx/vs/goto-connect

> Detailed comparison between 3CX and GoTo Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | GoTo Connect |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 465 | 668 |
| **Starting Price** | R350,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

## Key features

### 3CX

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Caller Profiles
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Progressive Dialer
- Real-Time Chat
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### GoTo Connect

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Caller Profiles
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Progressive Dialer
- Real-Time Chat
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View GoTo Connect Profile](https://www.capterra.co.za/software/163604/goto-connect)
- [View Original Comparison](https://www.capterra.co.za/compare/158704/163604/3cx/vs/goto-connect)

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