---
description: Compare 3CX vs Switchvox Phone System. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare 3CX vs Switchvox Phone System - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [3CX \<span\>vs\</span\> Switchvox Phone System](https://www.capterra.co.za/compare/158704/159077/3cx/vs/switchvox)

# Compare 3CX vs Switchvox Phone System

Canonical: https://www.capterra.co.za/compare/158704/159077/3cx/vs/switchvox

> Detailed comparison between 3CX and Switchvox Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Switchvox Phone System |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 467 | 29 |
| **Starting Price** | R350,00 | US$17,99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Switchvox Phone System

Business phone system that assists small to midsize firms with call queuing, collaboration and recording.

## Key features

### 3CX

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording
- Call Routing
- Call Tracking
- Computer Telephony Integration
- Contact Management
- Customizable Reports
- IVR
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- SIP Trunking
- Support Ticket Management
- Transfers/Routing
- Unified Communications
- Video Conferencing
- Virtual Extensions

### Switchvox Phone System

- Call Recording
- Call Routing
- Contact Management
- IVR
- SIP Trunking
- Unified Communications
- Video Conferencing

## Links

- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View Switchvox Phone System Profile](https://www.capterra.co.za/software/159077/switchvox)
- [View Original Comparison](https://www.capterra.co.za/compare/158704/159077/3cx/vs/switchvox)

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