---
description: Compare Jotform vs Refiner. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Jotform vs Refiner - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Jotform \<span\>vs\</span\> Refiner](https://www.capterra.co.za/compare/158456/192855/jotform-4-0/vs/refiner)

# Compare Jotform vs Refiner

Canonical: https://www.capterra.co.za/compare/158456/192855/jotform-4-0/vs/refiner

> Detailed comparison between Jotform and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jotform | Refiner |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 2896 | 8 |
| **Starting Price** | US$39,00 | US$99,00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Jotform

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

### Refiner

SaaS companies, fintechs, edtechs, marketplaces, product managers, growth marketers, customer success teams, and researchers.

## Key features

### Jotform

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Search/Filter
- Segmentation
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### Refiner

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Search/Filter
- Segmentation
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View Jotform Profile](https://www.capterra.co.za/software/158456/jotform-4-0)
- [View Refiner Profile](https://www.capterra.co.za/software/192855/refiner)
- [View Original Comparison](https://www.capterra.co.za/compare/158456/192855/jotform-4-0/vs/refiner)

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