---
description: Compare JustCall vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare JustCall vs 3CX - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [JustCall \<span\>vs\</span\> 3CX](https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx)

# Compare JustCall vs 3CX

Canonical: https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx

> Detailed comparison between JustCall and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | 3CX |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 223 | 465 |
| **Starting Price** | US$29,00 | R350,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### JustCall

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Progressive Dialer
- Real-Time Chat
- Recording
- Support Ticket Management
- Virtual Call Center

### 3CX

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Progressive Dialer
- Real-Time Chat
- Recording
- Support Ticket Management
- Virtual Call Center

## Links

- [View JustCall Profile](https://www.capterra.co.za/software/157853/justcall)
- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View Original Comparison](https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare JustCall vs 3CX - Capterra South Africa 2026","description":"Compare JustCall vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx","about":[{"@id":"https://www.capterra.co.za/software/157853/justcall#software"},{"@id":"https://www.capterra.co.za/software/158704/3cx#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"JustCall","description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. No more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 support with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/dynamic/predictive dialers\n✅ Messaging: SMS &amp; MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI features: AI agents, real-time agent assist, AI coaching, sentiment analysis, call scoring &amp; SMS Copilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f81948f1-32d0-4a13-aed4-511eeb4a40e1.jpeg","url":"https://www.capterra.co.za/software/157853/justcall","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/157853/justcall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":223},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.za/software/158704/3cx","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/158704/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"/directory/31029/softphone/software","@type":"ListItem"},{"name":"JustCall vs 3CX","position":3,"item":"https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/157853/158704/justcall/vs/3cx#breadcrumblist"}]}
</script>