---
description: Compare PhoneWagon vs Fathom. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare PhoneWagon vs Fathom - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [PhoneWagon \<span\>vs\</span\> Fathom](https://www.capterra.co.za/compare/157630/1037530/phonewagon/vs/fathom)

# Compare PhoneWagon vs Fathom

Canonical: https://www.capterra.co.za/compare/157630/1037530/phonewagon/vs/fathom

> Detailed comparison between PhoneWagon and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PhoneWagon | Fathom |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 42 | 808 |
| **Starting Price** | US$45,00 | US$15,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation |

## Best for

### PhoneWagon

We serve small businesses and the agencies that service them. In addition to marketing agencies, we work with a variety of industries like accounting, legal, home services, medical, and wellness.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### PhoneWagon

- API
- Alerts/Notifications
- Archiving & Retention
- CRM
- Call Recording
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Customizable Reports
- Keyword Tracking
- Monitoring
- Recording

### Fathom

- AI/Machine Learning
- API
- Alerts/Notifications
- CRM
- Call Recording
- Call Tracking
- Configurable Workflow
- Natural Language Processing
- Real-Time Data
- Recording
- Reminders
- Speech Recognition
- Timecoding
- Video Conferencing

## Links

- [View PhoneWagon Profile](https://www.capterra.co.za/software/157630/phonewagon)
- [View Fathom Profile](https://www.capterra.co.za/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.co.za/compare/157630/1037530/phonewagon/vs/fathom)

-----

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