---
description: Compare Dynamics 365 vs HubSpot Service Hub. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Dynamics 365 vs HubSpot Service Hub - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> HubSpot Service Hub](https://www.capterra.co.za/compare/157279/182476/dynamics-365/vs/hubspot-service-hub)

# Compare Dynamics 365 vs HubSpot Service Hub

Canonical: https://www.capterra.co.za/compare/157279/182476/dynamics-365/vs/hubspot-service-hub

> Detailed comparison between Dynamics 365 and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | HubSpot Service Hub |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 5811 | 187 |
| **Starting Price** | US$50,00 | US$15,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## Key features

### Dynamics 365

- API
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Engagement
- Dashboard
- Email Management
- Email Templates
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Templates
- Workflow Management

### HubSpot Service Hub

- API
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Engagement
- Dashboard
- Email Management
- Email Templates
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Templates
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.capterra.co.za/software/157279/dynamics-365)
- [View HubSpot Service Hub Profile](https://www.capterra.co.za/software/182476/hubspot-service-hub)
- [View Original Comparison](https://www.capterra.co.za/compare/157279/182476/dynamics-365/vs/hubspot-service-hub)

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