---
description: Compare Dynamics 365 vs monday CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Dynamics 365 vs monday CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Financial Reporting Software](/directory/30050/financial-reporting/software) > [Dynamics 365 \<span\>vs\</span\> monday CRM](https://www.capterra.co.za/compare/157279/1024614/dynamics-365/vs/monday-crm)

# Compare Dynamics 365 vs monday CRM

Canonical: https://www.capterra.co.za/compare/157279/1024614/dynamics-365/vs/monday-crm

> Detailed comparison between Dynamics 365 and monday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | monday CRM |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 5811 | 453 |
| **Starting Price** | US$50,00 | US$12,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### monday CRM

Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools.

## Key features

### Dynamics 365

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customer Engagement
- Dashboard
- Document Management
- Email Management
- For Real Estate
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Project Management
- Reminders
- Sales Pipeline Management
- Workflow Management

### monday CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customer Engagement
- Dashboard
- Document Management
- Email Management
- For Real Estate
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Project Management
- Reminders
- Sales Pipeline Management
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.capterra.co.za/software/157279/dynamics-365)
- [View monday CRM Profile](https://www.capterra.co.za/software/1024614/monday-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/157279/1024614/dynamics-365/vs/monday-crm)

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