---
description: Compare Thryv vs MDidentity. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Thryv vs MDidentity - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Thryv \<span\>vs\</span\> MDidentity](https://www.capterra.co.za/compare/156926/177180/thryv/vs/mdidentity)

# Compare Thryv vs MDidentity

Canonical: https://www.capterra.co.za/compare/156926/177180/thryv/vs/mdidentity

> Detailed comparison between Thryv and MDidentity. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Thryv | MDidentity |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 514 | 16 |
| **Starting Price** | US$244,00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Thryv

Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform.

### MDidentity

Medical reputation management and review generation software serving the chiropractic, pain management and ophthalmology markets.

## Key features

### Thryv

- API
- Access Controls/Permissions
- Activity Dashboard
- Campaign Management
- Channel Management
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Data Enrichment
- Negative Feedback Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations

### MDidentity

- API
- Access Controls/Permissions
- Activity Dashboard
- Campaign Management
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Negative Feedback Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations

## Links

- [View Thryv Profile](https://www.capterra.co.za/software/156926/thryv)
- [View MDidentity Profile](https://www.capterra.co.za/software/177180/mdidentity)
- [View Original Comparison](https://www.capterra.co.za/compare/156926/177180/thryv/vs/mdidentity)

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