---
description: Compare MaxContact vs UJET. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MaxContact vs UJET - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [MaxContact \<span\>vs\</span\> UJET](https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet)

# Compare MaxContact vs UJET

Canonical: https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet

> Detailed comparison between MaxContact and UJET. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MaxContact | UJET |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 33 | 140 |
| **Starting Price** | £80,00 | US$80,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### MaxContact

AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses deliver proven results.

### UJET

UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality.

## Key features

### MaxContact

- API
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Outbound Call Center
- Phone Key Input
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

### UJET

- API
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Outbound Call Center
- Phone Key Input
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View MaxContact Profile](https://www.capterra.co.za/software/156506/maxcontact)
- [View UJET Profile](https://www.capterra.co.za/software/164070/ujet)
- [View Original Comparison](https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare MaxContact vs UJET - Capterra South Africa 2026","description":"Compare MaxContact vs UJET. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet","about":[{"@id":"https://www.capterra.co.za/software/156506/maxcontact#software"},{"@id":"https://www.capterra.co.za/software/164070/ujet#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet#webpage","publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"MaxContact","description":"MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcomes. Built around industry-leading intelligent dialling technology and smart automation, we help teams connect with the right customers at the right time, while AI-powered capabilities drive consistent performance improvements.\n\nOur platform delivers exceptional results - from 200-300% increases in contact rates to doubling sales teams conversion rates. Whether driving sales, improving retention, or optimising debt recovery, MaxContact empowers businesses to scale performance predictably. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise.\n\nTrusted by growing companies handling millions of interactions annually and backed by 5-star UK-based support, MaxContact proves that smart technology amplifies human potential rather than replacing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/afb05b5b-44b2-4577-bf82-511e6266d23f.png","url":"https://www.capterra.co.za/software/156506/maxcontact","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/156506/maxcontact#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":33,"ratingValue":4.7},"offers":{"price":"80","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"UJET","description":"UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85e618a0-c9e6-49ed-a695-7df238df64e7.png","url":"https://www.capterra.co.za/software/164070/ujet","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/164070/ujet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":140,"ratingValue":4.6},"offers":{"price":"80","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Workforce Management Software","position":2,"item":"/directory/32607/call-center-workforce-management/software","@type":"ListItem"},{"name":"MaxContact vs UJET","position":3,"item":"https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/156506/164070/maxcontact/vs/ujet#breadcrumblist"}]}
</script>
