Freespee vs Zoho Desk

Best for

Who Uses This Software?

Not provided by vendor
Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.
Pricing

Starting Price

N/A
US$12,00/month

Free Trial

  • Yes

Free Version

  • Yes

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Analytics
  • Complaint Classification
  • Customer Segmentation
  • Email Management
  • Escalation Management
  • Interactive Content
  • Knowledge Management
  • Multi-Channel Data Collection
  • Survey/Poll Management
  • Usage Tracking/Analytics
  • Analytics
  • Complaint Classification
  • Customer Segmentation
  • Email Management
  • Escalation Management
  • Interactive Content
  • Knowledge Management
  • Multi-Channel Data Collection
  • Survey/Poll Management
  • Usage Tracking/Analytics
Ratings

Overall

4.5 / 5

Ease of Use

4.4 / 5

Customer Service

4.3 / 5

Features & Functionality

4.4 / 5

Value for Money

4.5 / 5
Training & Support

Support

  • Business Hours
  • Online
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars