Freespee vs Zoho Desk

N/A
US$18,00/month

Overall

(0 reviews)
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
  • Ease of Use
    4,4/5
  • Features & Functionality
    4,4/5
  • Customer Service
    4,3/5
  • Value for Money
    4,5/5
Not provided by vendor
Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.
4/10
  • Analytics
  • Collaboration Tools
  • Complaint Classification
  • Customer Segmentation
  • Email Management
  • Escalation Management
  • Interactive Content
  • Knowledge Management
  • Multi-Channel Data Collection
  • Survey/Poll Management
10/10
  • Analytics
  • Collaboration Tools
  • Complaint Classification
  • Customer Segmentation
  • Email Management
  • Escalation Management
  • Interactive Content
  • Knowledge Management
  • Multi-Channel Data Collection
  • Survey/Poll Management

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Alternatives

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