---
description: Compare Zoho CRM vs refive. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho CRM vs refive - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Real Estate CRM Software](/directory/30926/real-estate-crm/software) > [Zoho CRM \<span\>vs\</span\> refive](https://www.capterra.co.za/compare/155928/1029251/zoho-crm/vs/refive)

# Compare Zoho CRM vs refive

Canonical: https://www.capterra.co.za/compare/155928/1029251/zoho-crm/vs/refive

> Detailed comparison between Zoho CRM and refive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | refive |
| **Overall rating** | 4.3/5 | 5.0/5 |
| **Total Reviews** | 6964 | 1 |
| **Starting Price** | US$14,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### refive

Businesses who want to connect with and retain their offline customers and that are active in retail or hospitality - from SMEs to large enterprises

## Key features

### Zoho CRM

- Activity Dashboard
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Marketing
- Loyalty Program
- Performance Metrics
- Predictive Analytics
- Product Catalog
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Third-Party Integrations
- Transaction History

### refive

- Activity Dashboard
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Marketing
- Loyalty Program
- Performance Metrics
- Predictive Analytics
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Third-Party Integrations
- Transaction History

## Links

- [View Zoho CRM Profile](https://www.capterra.co.za/software/155928/zoho-crm)
- [View refive Profile](https://www.capterra.co.za/software/1029251/refive)
- [View Original Comparison](https://www.capterra.co.za/compare/155928/1029251/zoho-crm/vs/refive)

-----

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