---
description: Compare CleverTap vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare CleverTap vs Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Mobile Analytics Software](/directory/30936/mobile-analytics/software) > [CleverTap \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.za/compare/155737/155928/clevertap/vs/zoho-crm)

# Compare CleverTap vs Zoho CRM

Canonical: https://www.capterra.co.za/compare/155737/155928/clevertap/vs/zoho-crm

> Detailed comparison between CleverTap and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CleverTap | Zoho CRM |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 59 | 6971 |
| **Starting Price** | - | US$14,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CleverTap

CleverTap is built for B2C brands and used by teams responsible for retention, growth, engagement. That includes marketing, product, growth, retention, teams across multiple industries.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### CleverTap

- API
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Customer Activity Tracking
- Customer Database
- Customizable CTAs
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Marketing
- Website Visitor Tracking

### Zoho CRM

- API
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Customer Activity Tracking
- Customer Database
- Customizable CTAs
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Marketing
- Website Visitor Tracking

## Links

- [View CleverTap Profile](https://www.capterra.co.za/software/155737/clevertap)
- [View Zoho CRM Profile](https://www.capterra.co.za/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/155737/155928/clevertap/vs/zoho-crm)

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