---
description: Compare Braze vs CleverTap. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Braze vs CleverTap - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Braze \<span\>vs\</span\> CleverTap](https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap)

# Compare Braze vs CleverTap

Canonical: https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap

> Detailed comparison between Braze and CleverTap. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Braze | CleverTap |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 168 | 59 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Braze

Braze is aimed at companies of various sizes who wish to optimize their customer relationships and strengthen customer loyalty with the help of the platform and its cross-channel campaigns.

### CleverTap

CleverTap is built for B2C brands and used by teams responsible for retention, growth, engagement. That includes marketing, product, growth, retention, teams across multiple industries.

## Key features

### Braze

- A/B Testing
- CRM
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Customizable CTAs
- Customizable Reports
- Dynamic Content
- Email Management
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Marketing
- Personalization
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- SMS Notifications
- Segmentation
- Template Management
- Web Notifications

### CleverTap

- A/B Testing
- CRM
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Customizable CTAs
- Customizable Reports
- Dynamic Content
- Email Management
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Marketing
- Personalization
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- SMS Notifications
- Segmentation
- Template Management
- Web Notifications

## Links

- [View Braze Profile](https://www.capterra.co.za/software/155423/appboy)
- [View CleverTap Profile](https://www.capterra.co.za/software/155737/clevertap)
- [View Original Comparison](https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Braze vs CleverTap - Capterra South Africa 2026","description":"Compare Braze vs CleverTap. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap","about":[{"@id":"https://www.capterra.co.za/software/155423/appboy#software"},{"@id":"https://www.capterra.co.za/software/155737/clevertap#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA"},{"name":"Braze","description":"Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News &amp; World Report, a 2025 America’s Greatest Companies by New","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60777f8c-684d-4cf0-a482-38c0960ce0b7.png","url":"https://www.capterra.co.za/software/155423/appboy","@id":"https://www.capterra.co.za/software/155423/appboy#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":168,"ratingValue":4.7},"operatingSystem":"Cloud"},{"name":"CleverTap","description":"CleverTap is the modern, integrated, Retention Cloud that empowers digital consumer brands increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified, deep data layer, AI/ML powered insights &amp; automation. \n\nPowered by TesseractDB (TM), the world’s first purpose-built database for user engagement &amp; retention, CleverTap delivers incredible performance, and lightning-fast processing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4fdba0a6-02d3-49ea-8070-bc609b99497e.png","url":"https://www.capterra.co.za/software/155737/clevertap","@id":"https://www.capterra.co.za/software/155737/clevertap#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":59,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"Braze vs CleverTap","position":3,"item":"https://www.capterra.co.za/compare/155423/155737/appboy/vs/clevertap","@type":"ListItem"}]}]}
</script>
