---
description: Compare AddSource vs 11Sight. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare AddSource vs 11Sight - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [AddSource \<span\>vs\</span\> 11Sight](https://www.capterra.co.za/compare/154775/213920/call-tracking/vs/11sight)

# Compare AddSource vs 11Sight

Canonical: https://www.capterra.co.za/compare/154775/213920/call-tracking/vs/11sight

> Detailed comparison between AddSource and 11Sight. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | AddSource | 11Sight |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 2 | 82 |
| **Starting Price** | - | US$12,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online | Live Online, Webinars, Documentation, Videos |

## Best for

### AddSource

Skill trade businesses and service providers &#10;Advertising companies &#10;Directories  &#10;Chains

### 11Sight

11Sight is used by automotive dealerships, service departments, hospitality businesses, hotels, and revenue teams.

## Key features

### AddSource

- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Caller ID
- Conversion Tracking

### 11Sight

- Automatic Call Distribution
- CRM
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Computer Telephony Integration
- Conversion Tracking
- Customizable Reports
- Host Controls
- Lead Management
- On-Demand Webcasting
- Presentation Streaming
- Real-Time Data
- Recording
- Scheduling
- Transfers/Routing
- Video Conferencing

## Links

- [View AddSource Profile](https://www.capterra.co.za/software/154775/call-tracking)
- [View 11Sight Profile](https://www.capterra.co.za/software/213920/11sight)
- [View Original Comparison](https://www.capterra.co.za/compare/154775/213920/call-tracking/vs/11sight)

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