17 years helping South African businesses
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Xperience vs Gladly
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Starting Price
€79.90/month
US$150.00/year
Ratings
Best for
Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.
We partner with SMBs and large Enterprise B2C companies in Retail, eCommerce, Travel and Hospitality as well as contact centers to keep up with today's customer needs.
Features
- Blended Call Center
- Call Logging
- Call Monitoring
- Call Scripting
- Help Desk Management
- IVR Software
- Knowledge Base Management
- Manual Dialer
- Predictive Dialer
- Queue Management
- Blended Call Center
- Call Logging
- Call Monitoring
- Call Scripting
- Help Desk Management
- IVR Software
- Knowledge Base Management
- Manual Dialer
- Predictive Dialer
- Queue Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat