---
description: Compare Connecteam vs Salesforce Field Service. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Connecteam vs Salesforce Field Service - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Directory Software](/directory/31816/directory/software) > [Connecteam \<span\>vs\</span\> Salesforce Field Service](https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning)

# Compare Connecteam vs Salesforce Field Service

Canonical: https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning

> Detailed comparison between Connecteam and Salesforce Field Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Connecteam | Salesforce Field Service |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 5058 | 33 |
| **Starting Price** | US$29,00 | US$50,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Connecteam

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve \&amp; simplify team management.

### Salesforce Field Service

The tool is designed for field service operations, mobile workforce management, dispatch management, asset management, and customer service management.

## Key features

### Connecteam

- API
- Activity Tracking
- CRM
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Fuel Tracking
- Geolocation
- Job Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Status Tracking
- Supplier Management

### Salesforce Field Service

- API
- Activity Tracking
- CRM
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Fuel Tracking
- Geolocation
- Job Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Status Tracking
- Supplier Management

## Links

- [View Connecteam Profile](https://www.capterra.co.za/software/153140/connecteam)
- [View Salesforce Field Service Profile](https://www.capterra.co.za/software/153526/field-service-lightning)
- [View Original Comparison](https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Connecteam vs Salesforce Field Service - Capterra South Africa 2026","description":"Compare Connecteam vs Salesforce Field Service. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning","about":[{"@id":"https://www.capterra.co.za/software/153140/connecteam#software"},{"@id":"https://www.capterra.co.za/software/153526/field-service-lightning#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Connecteam","description":"Connecteam is a mobile-first workforce management app that helps organizations with deskless teams boost communication, retain staff, and improve operations. It includes powerful tools for scheduling, time tracking, task management, HR, training, and communication—built for frontline realities.\n\nSave time with AI-assisted scheduling, GPS time tracking, mobile checklists, forms, and instant communication. Onboard new hires, automate timesheets, and run mobile courses with AI-generated content—all in one app.\n\nConnecteam AI boosts productivity:\n\nAI Agent: Chat-based answers from in-app resources.\n\nAuto Scheduling: AI builds reliable schedules in seconds.\n\nAI Course Creator: Turn topics into full courses instantly.\n\nFile to Form: Snap a form photo, get a digital version.\n\nAI Updates: Auto-translate &amp; improve team updates.\n\nSpeech to Text: Hands-free form entry.\n\nPlus, enable secure access with Active Directory SSO.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/251a2bba-cd8b-4e6c-8ae0-9e62d80f9462.webp","url":"https://www.capterra.co.za/software/153140/connecteam","@id":"https://www.capterra.co.za/software/153140/connecteam#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5058},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Salesforce Field Service","description":"Salesforce Field Service is a cloud-based software that helps teams connect the back office to the field. Organizations can elevate employee interactions and exceed customer expectations. It offers real-time appointment updates, mobile worker details, and virtual troubleshooting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4fcc9c-98cf-43b9-82f5-bb34aeb55164.png","url":"https://www.capterra.co.za/software/153526/field-service-lightning","@id":"https://www.capterra.co.za/software/153526/field-service-lightning#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":33},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Directory Software","position":2,"item":"/directory/31816/directory/software","@type":"ListItem"},{"name":"Connecteam vs Salesforce Field Service","position":3,"item":"https://www.capterra.co.za/compare/153140/153526/connecteam/vs/field-service-lightning","@type":"ListItem"}]}]}
</script>
