---
description: Compare Birdeye vs KiyOh. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Birdeye vs KiyOh - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Birdeye \<span\>vs\</span\> KiyOh](https://www.capterra.co.za/compare/152997/195217/birdeye/vs/kiyoh)

# Compare Birdeye vs KiyOh

Canonical: https://www.capterra.co.za/compare/152997/195217/birdeye/vs/kiyoh

> Detailed comparison between Birdeye and KiyOh. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | KiyOh |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 702 | 0 |
| **Starting Price** | - | €21,95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### KiyOh

Designed for webshops who want to collect ratings and reviews, it helps receive and publish unedited feedback as well as tips from customers and perform unannounced checks to prevent misuse.

## Key features

### Birdeye

- AI/Machine Learning
- Campaign Management
- Configurable Workflow
- Customizable Reports
- Filtering
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Negative Feedback Management
- Real-Time Data
- Reminders
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Scheduled Messaging
- Social Sharing
- Support Ticket Management
- Transaction Monitoring
- Web Tracking

### KiyOh

- Campaign Management
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing

## Links

- [View Birdeye Profile](https://www.capterra.co.za/software/152997/birdeye)
- [View KiyOh Profile](https://www.capterra.co.za/software/195217/kiyoh)
- [View Original Comparison](https://www.capterra.co.za/compare/152997/195217/birdeye/vs/kiyoh)

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