---
description: Compare Nicereply vs Broadly. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nicereply vs Broadly - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Nicereply \<span\>vs\</span\> Broadly](https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews)

# Compare Nicereply vs Broadly

Canonical: https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews

> Detailed comparison between Nicereply and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nicereply | Broadly |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 283 | 336 |
| **Starting Price** | US$59,00 | US$249,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Nicereply

Companies focused on becoming champions of customer experience. If your company is looking for a platform providing multiple survey distributions, metrics \&amp; scales, Nicereply is the right tool for you

### Broadly

Local businesses. Industries include: Animal Services, Automotive, Business \&amp; Professional Services, Construction, Dental \&amp; Medical, Home Services, Health \&amp; Beauty \&amp; Hospitality.

## Key features

### Nicereply

- Activity Dashboard
- CRM
- Customizable Branding
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis

### Broadly

- Activity Dashboard
- CRM
- Customizable Branding
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis

## Links

- [View Nicereply Profile](https://www.capterra.co.za/software/152920/nicereply)
- [View Broadly Profile](https://www.capterra.co.za/software/161326/broadly-reviews)
- [View Original Comparison](https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nicereply vs Broadly - Capterra South Africa 2026","description":"Compare Nicereply vs Broadly. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews","about":[{"@id":"https://www.capterra.co.za/software/152920/nicereply#software"},{"@id":"https://www.capterra.co.za/software/161326/broadly-reviews#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA"},{"name":"Nicereply","description":"Nicereply CX = The effortless way to champion customer experience\nTeams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: \n- collect immediate feedback\n- use one-click CSAT, CES &amp; NPS surveys \n- measure feedback per agent, team, country, or the entire company\n- customize surveys in terms of branding, questions, and scales\n- increase survey response rates by 200%\n- benefit from multiple survey distribution channels \n- choose from a variety of integrations &amp; more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/28915f11-7113-43cc-9b63-35e51f6a3d71.png","url":"https://www.capterra.co.za/software/152920/nicereply","@id":"https://www.capterra.co.za/software/152920/nicereply#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":283},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Broadly","description":"Build a strong, lasting online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, templated messages, flexible mobile payment options &amp; more. Broadly makes it easy for customers to find you, work with you, and rave about you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2de57575-b303-4b6c-9951-9fdc59a95d26.png","url":"https://www.capterra.co.za/software/161326/broadly-reviews","@id":"https://www.capterra.co.za/software/161326/broadly-reviews#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":336},"offers":{"price":"249","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/32075/nps/software","@type":"ListItem"},{"name":"Nicereply vs Broadly","position":3,"item":"https://www.capterra.co.za/compare/152920/161326/nicereply/vs/broadly-reviews","@type":"ListItem"}]}]}
</script>
