---
description: Compare Lucky Orange vs Smartlook. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Lucky Orange vs Smartlook - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/30073/web-analytics/software) > [Lucky Orange \<span\>vs\</span\> Smartlook](https://www.capterra.co.za/compare/150695/164713/lucky-orange/vs/smartlook)

# Compare Lucky Orange vs Smartlook

Canonical: https://www.capterra.co.za/compare/150695/164713/lucky-orange/vs/smartlook

> Detailed comparison between Lucky Orange and Smartlook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lucky Orange | Smartlook |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 260 | 136 |
| **Starting Price** | US$39,00 | US$55,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Lucky Orange

Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates.

### Smartlook

SMBs, &#10;E-Commerce sites, &#10;B2B vendors, &#10;Web design agencies, &#10;UX, &#10;Marketers, &#10;CRO specialists

## Key features

### Lucky Orange

- API
- Activity Tracking
- Collaboration Tools
- Conversion Rate Optimization
- Customer Activity Tracking
- Customer Profiles
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Keyword Tracking
- Multiple Site Management
- Multiple User Accounts
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Visitor Tracking
- Visual Analytics

### Smartlook

- API
- Activity Tracking
- Collaboration Tools
- Conversion Rate Optimization
- Customer Activity Tracking
- Customer Profiles
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Keyword Tracking
- Multiple Site Management
- Multiple User Accounts
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Visitor Tracking
- Visual Analytics

## Links

- [View Lucky Orange Profile](https://www.capterra.co.za/software/150695/lucky-orange)
- [View Smartlook Profile](https://www.capterra.co.za/software/164713/smartlook)
- [View Original Comparison](https://www.capterra.co.za/compare/150695/164713/lucky-orange/vs/smartlook)

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