---
description: Compare onWebChat vs Customerly. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare onWebChat vs Customerly - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [onWebChat \<span\>vs\</span\> Customerly](https://www.capterra.co.za/compare/150216/173977/onwebchat/vs/customerly)

# Compare onWebChat vs Customerly

Canonical: https://www.capterra.co.za/compare/150216/173977/onwebchat/vs/customerly

> Detailed comparison between onWebChat and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | onWebChat | Customerly |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 70 |
| **Starting Price** | €5,00 | US$29,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### onWebChat

Available for all countries

### Customerly

Customerly is the first-in-class AI customer service platform for SaaS businesses. We automate support, enhance customer success, and drive engagement with AI, surveys, and email marketing.

## Key features

### onWebChat

- Canned Responses
- Customizable Branding
- Geotargeting
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Screen Sharing
- Transfers/Routing

### Customerly

- Canned Responses
- Customizable Branding
- Dashboard
- Engagement Tracking
- Geotargeting
- Lead Capture
- Lead Management
- Live Chat
- Mobile Survey
- Offline Form
- Proactive Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Screen Sharing
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration
- Website Visitor Tracking

## Links

- [View onWebChat Profile](https://www.capterra.co.za/software/150216/onwebchat)
- [View Customerly Profile](https://www.capterra.co.za/software/173977/customerly)
- [View Original Comparison](https://www.capterra.co.za/compare/150216/173977/onwebchat/vs/customerly)

-----

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