---
description: Compare Efficy CRM vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Efficy CRM vs Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Efficy CRM \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.za/compare/149894/155928/efficy-crm/vs/zoho-crm)

# Compare Efficy CRM vs Zoho CRM

Canonical: https://www.capterra.co.za/compare/149894/155928/efficy-crm/vs/zoho-crm

> Detailed comparison between Efficy CRM and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Efficy CRM | Zoho CRM |
| **Overall rating** | 4.0/5 | 4.3/5 |
| **Total Reviews** | 90 | 6964 |
| **Starting Price** | €49,00 | US$14,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Efficy CRM

Banking \&amp; Insurance, Consulting \&amp; Law firms, IT, Healthcare, Local Organizations, Manufacturing, NPOs, Public Sector, Real Estate, Retail, and Transportation.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Efficy CRM

- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Engagement Tracking
- For Real Estate
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Project Management
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Survey/Poll Management
- Web-based Deployment

### Zoho CRM

- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Engagement Tracking
- For Real Estate
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Project Management
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Survey/Poll Management
- Web-based Deployment

## Links

- [View Efficy CRM Profile](https://www.capterra.co.za/software/149894/efficy-crm)
- [View Zoho CRM Profile](https://www.capterra.co.za/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/149894/155928/efficy-crm/vs/zoho-crm)

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