iAdvize vs Zendesk

Best for

Who Uses This Software?

Any business selling online with consistent traffic (>100 000 PV). iAdvize works with all sectors: retail, tourism, fashion, B2B, automotive, luxury...
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Pricing

Starting Price

N/A
US$5,00/month

Free Trial

  • No
  • Yes

Free Version

  • No
  • No

Details

Not provided by vendor
Please look at our pricing on the website for more details
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customizable Branding
  • Escalation Management
  • Lead Distribution
  • Lead Qualification
  • Multi-Channel Communication
  • Screen Sharing
  • Service Reporting
  • Usage Tracking/Analytics
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customizable Branding
  • Escalation Management
  • Lead Distribution
  • Lead Qualification
  • Multi-Channel Communication
  • Screen Sharing
  • Service Reporting
  • Usage Tracking/Analytics
Ratings

Overall

3.5 / 5
4.5 / 5

Ease of Use

4 / 5
4.5 / 5

Customer Service

4 / 5
4.5 / 5

Features & Functionality

3.5 / 5
4.5 / 5

Value for Money

3.5 / 5
4 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars