---
description: Compare MasterControl Quality Excellence vs Empower QLM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MasterControl Quality Excellence vs Empower QLM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Medical Lab Software](/directory/20043/medical-lab/software) > [MasterControl Quality Excellence \<span\>vs\</span\> Empower QLM](https://www.capterra.co.za/compare/148577/214302/mastercontrol/vs/empower-qlm)

# Compare MasterControl Quality Excellence vs Empower QLM

Canonical: https://www.capterra.co.za/compare/148577/214302/mastercontrol/vs/empower-qlm

> Detailed comparison between MasterControl Quality Excellence and Empower QLM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | Empower QLM |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 540 | 0 |
| **Starting Price** | US$25 000,00 | US$125,00 |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Best for

### MasterControl Quality Excellence

Pharma, biotech, and medical device manufacturers, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements across North America, Europe, and Asia-Pacific.

### Empower QLM

Designed for mid to enterprise manufacturing companies to manage product quality, reliability, and risk.

## Key features

### MasterControl Quality Excellence

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Change Management
- Communications Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customizable Reports
- Defect Tracking
- Document Coding & Control
- Document Management
- ISO Standards Management
- Quality Control
- Risk Management
- Supplier Quality Control
- Training Management
- Workflow Management

### Empower QLM

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Change Management
- Communications Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customizable Reports
- Defect Tracking
- Document Coding & Control
- Document Management
- ISO Standards Management
- Quality Control
- Risk Management
- Supplier Quality Control
- Training Management
- Workflow Management

## Links

- [View MasterControl Quality Excellence Profile](https://www.capterra.co.za/software/148577/mastercontrol)
- [View Empower QLM Profile](https://www.capterra.co.za/software/214302/empower-qlm)
- [View Original Comparison](https://www.capterra.co.za/compare/148577/214302/mastercontrol/vs/empower-qlm)

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