---
description: Compare Phone.com vs Spruce. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Phone.com vs Spruce - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Phone.com \<span\>vs\</span\> Spruce](https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce)

# Compare Phone.com vs Spruce

Canonical: https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce

> Detailed comparison between Phone.com and Spruce. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Phone.com | Spruce |
| **Overall rating** | 3.6/5 | 4.4/5 |
| **Total Reviews** | 71 | 34 |
| **Starting Price** | US$18,00 | US$24,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Phone.com

Phone.com serves small and midsize businesses and independent professionals who need flexible, professional communications without contracts or complexity.

### Spruce

Spruce serves the healthcare community by enabling healthcare professionals of all specialties to seamlessly communicate with their teammates and with patients in a unified HIPAA-compliant platform.

## Key features

### Phone.com

- API
- Alerts/Notifications
- Call Recording
- Call Routing
- Call Transfer
- File Sharing
- Host Controls
- Mobile Access
- Presentation Streaming
- Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- Voice Mail

### Spruce

- Activity Tracking
- Alerts/Notifications
- Call Recording
- Call Routing
- Call Transfer
- File Sharing
- Live Chat
- Mobile Access
- Mobile Alerts
- Multi-User Collaboration
- Scheduling
- Video Conferencing
- Voice Mail

## Links

- [View Phone.com Profile](https://www.capterra.co.za/software/147610/phone-com)
- [View Spruce Profile](https://www.capterra.co.za/software/198267/spruce)
- [View Original Comparison](https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Phone.com vs Spruce - Capterra South Africa 2026","description":"Compare Phone.com vs Spruce. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce","about":[{"@id":"https://www.capterra.co.za/software/147610/phone-com#software"},{"@id":"https://www.capterra.co.za/software/198267/spruce#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce#webpage","publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Phone.com","description":"Phone.com is a flexible business communications platform built for small and midsize businesses and independent professionals. It helps you separate personal and business calls while presenting a polished, professional identity on every interaction. With Phone.com, you can manage calls, texts, video meetings, and voicemail from anywhere, on any device—without long-term contracts or costly upfront investments. Powerful features like call routing, custom numbers, and mobile-friendly tools make it easy to stay responsive and connected whether you’re in the office or on the go. Phone.com delivers reliable, professional communications that scale with your business as it grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3a6e8b88-a098-4e11-b812-a20335d41bc0.png","url":"https://www.capterra.co.za/software/147610/phone-com","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/147610/phone-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":71,"ratingValue":3.6},"offers":{"price":"18","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"name":"Spruce","description":"Spruce is an all-in-one platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine in one place. Spruce can power your entire practice's phone system, complete with VoIP phones. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, billing, membership based auto-tagging, and EHR integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e5eed525-f95e-48eb-8503-bd83e0cc8340.png","url":"https://www.capterra.co.za/software/198267/spruce","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/198267/spruce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":34,"ratingValue":4.4},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"Phone.com vs Spruce","position":3,"item":"https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/147610/198267/phone-com/vs/spruce#breadcrumblist"}]}
</script>