---
description: Compare Updox vs SRFAX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Updox vs SRFAX - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Patient Monitoring Software](/directory/31935/remote-patient-monitoring/software) > [Updox \<span\>vs\</span\> SRFAX](https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax)

# Compare Updox vs SRFAX

Canonical: https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax

> Detailed comparison between Updox and SRFAX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Updox | SRFAX |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 117 | 13 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Updox

Updox is perfect for out-of-hospital providers, physicians, pharmacies, health systems, LTPAC facilities, and other specialty medical practices.

### SRFAX

Healthcare providers, hospitals, clinics, pharmacies, physicians, business enterprises, and small businesses.

## Key features

### Updox

- API
- Appointment Management
- Appointment Scheduling
- Communication Management
- Confirmations/Reminders
- Customizable Templates
- Document Management
- Fax Management
- HIPAA Compliant
- Messaging
- Multi-Channel Communication
- Online Forms
- Patient Communications
- Patient Intake
- Practice Management
- Reminders
- Scheduling
- Video Conferencing

### SRFAX

- API
- Encryption
- Fax Management
- Fax to Email
- HIPAA Compliant

## Links

- [View Updox Profile](https://www.capterra.co.za/software/147554/updox)
- [View SRFAX Profile](https://www.capterra.co.za/software/186308/srfax)
- [View Original Comparison](https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Updox vs SRFAX - Capterra South Africa 2026","description":"Compare Updox vs SRFAX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax","about":[{"@id":"https://www.capterra.co.za/software/147554/updox#software"},{"@id":"https://www.capterra.co.za/software/186308/srfax#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax#webpage","publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Updox","description":"The Updox Communication Platform helps you deliver the best virtual and in-person care, so you can focus on what matters most—your patients. Seamlessly integrating with most EHRs, Updox brings together secure text, electronic fax, forms, telehealth, reminders, and document management—everything you need into one centralized inbox. Improve patient experiences, increase office efficiency, and enhance organizational profitability with one powerful, unified platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f2bd003e-f8dc-4684-b37c-29418fbb51fe.png","url":"https://www.capterra.co.za/software/147554/updox","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/147554/updox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":117,"ratingValue":4.1},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"SRFAX","description":"SRFax is a secure online faxing software that allows users to send and receive faxes from their computers, mobile devices, or email. The service provides end-to-end encryption and is HIPAA-compliant. It makes SRFax suitable for healthcare providers, legal firms, government agencies, and other businesses handling sensitive data. Key features are unlimited fax storage, local or toll-free fax numbers, and API integrations with popular applications.","url":"https://www.capterra.co.za/software/186308/srfax","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/186308/srfax#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":4.7},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Patient Monitoring Software","position":2,"item":"/directory/31935/remote-patient-monitoring/software","@type":"ListItem"},{"name":"Updox vs SRFAX","position":3,"item":"https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/147554/186308/updox/vs/srfax#breadcrumblist"}]}
</script>