---
description: Compare ISL Light vs FetchIt. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ISL Light vs FetchIt - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [ISL Light \<span\>vs\</span\> FetchIt](https://www.capterra.co.za/compare/146892/182373/isl-light/vs/gofetchit)

# Compare ISL Light vs FetchIt

Canonical: https://www.capterra.co.za/compare/146892/182373/isl-light/vs/gofetchit

> Detailed comparison between ISL Light and FetchIt. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ISL Light | FetchIt |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 779 | 13 |
| **Starting Price** | US$34,90 | US$119,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

### FetchIt

Veterinary Clinics

## Key features

### ISL Light

- API
- Customizable Reports
- Dashboard
- License Management
- Live Chat
- Monitoring
- Multi-Participant Screen Sharing
- Presentation Streaming
- Real-Time Data
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Self Service Portal
- Surveys & Feedback
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard

### FetchIt

- Client Management
- Patient Records Management
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Self Service Portal

## Links

- [View ISL Light Profile](https://www.capterra.co.za/software/146892/isl-light)
- [View FetchIt Profile](https://www.capterra.co.za/software/182373/gofetchit)
- [View Original Comparison](https://www.capterra.co.za/compare/146892/182373/isl-light/vs/gofetchit)

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