---
description: Compare Pipefy vs Custify. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Pipefy vs Custify - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Procure to Pay Software](/directory/32895/procure-to-pay/software) > [Pipefy \<span\>vs\</span\> Custify](https://www.capterra.co.za/compare/144848/190125/pipefy/vs/custify)

# Compare Pipefy vs Custify

Canonical: https://www.capterra.co.za/compare/144848/190125/pipefy/vs/custify

> Detailed comparison between Pipefy and Custify. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipefy | Custify |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 319 | 122 |
| **Starting Price** | US$33,00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Pipefy

Pipefy is used by financial services, manufacturing, retail, IT departments, HR departments, finance teams, procurement teams, legal departments, and customer service operations.

### Custify

B2B SaaS companies

## Key features

### Pipefy

- API
- Account Alerts
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customer History
- Customizable Reports
- Email Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Custify

- API
- Account Alerts
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customer History
- Customizable Reports
- Email Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Pipefy Profile](https://www.capterra.co.za/software/144848/pipefy)
- [View Custify Profile](https://www.capterra.co.za/software/190125/custify)
- [View Original Comparison](https://www.capterra.co.za/compare/144848/190125/pipefy/vs/custify)

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