---
description: Compare Aircall vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Aircall vs 3CX - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/31362/cloud-communication-platform/software) > [Aircall \<span\>vs\</span\> 3CX](https://www.capterra.co.za/compare/144486/158704/aircall/vs/3cx)

# Compare Aircall vs 3CX

Canonical: https://www.capterra.co.za/compare/144486/158704/aircall/vs/3cx

> Detailed comparison between Aircall and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Aircall | 3CX |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 458 | 465 |
| **Starting Price** | US$40,00 | R350,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Aircall

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center

## Links

- [View Aircall Profile](https://www.capterra.co.za/software/144486/aircall)
- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View Original Comparison](https://www.capterra.co.za/compare/144486/158704/aircall/vs/3cx)

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