---
description: Compare Yotpo vs Trustpilot. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Yotpo vs Trustpilot - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Brand Management Software](/directory/30531/brand-management/software) > [Yotpo \<span\>vs\</span\> Trustpilot](https://www.capterra.co.za/compare/144389/169618/yotpo/vs/trustpilot)

# Compare Yotpo vs Trustpilot

Canonical: https://www.capterra.co.za/compare/144389/169618/yotpo/vs/trustpilot

> Detailed comparison between Yotpo and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Yotpo | Trustpilot |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 375 | 1202 |
| **Starting Price** | US$199,00 | US$299,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Best for

### Yotpo

eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Yotpo

- API
- Campaign Management
- Dashboard
- Email Reminders
- Engagement Tracking
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Campaign Management
- Dashboard
- Email Reminders
- Engagement Tracking
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Yotpo Profile](https://www.capterra.co.za/software/144389/yotpo)
- [View Trustpilot Profile](https://www.capterra.co.za/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.co.za/compare/144389/169618/yotpo/vs/trustpilot)

-----

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