---
description: Compare Zoom Workplace vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoom Workplace vs Nextiva - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/30087/scheduling/software) > [Zoom Workplace \<span\>vs\</span\> Nextiva](https://www.capterra.co.za/compare/144037/175788/zoom-video-conferencing/vs/nextiva)

# Compare Zoom Workplace vs Nextiva

Canonical: https://www.capterra.co.za/compare/144037/175788/zoom-video-conferencing/vs/nextiva

> Detailed comparison between Zoom Workplace and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Workplace | Nextiva |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 14528 | 914 |
| **Starting Price** | US$14,99 | US$25,00 |
| **Free Trial** | - | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Zoom Workplace

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Zoom Workplace

- API
- Auto-Dialer
- CRM
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Contact Database
- Content Management
- Dashboard
- Live Chat
- Monitoring
- Multi-User Collaboration
- Real-Time Chat
- SSL Security
- Screen Sharing
- Transcripts/Chat History
- Video Conferencing
- Voicemail Transcription

### Nextiva

- API
- Auto-Dialer
- CRM
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Contact Database
- Content Management
- Dashboard
- Live Chat
- Monitoring
- Multi-User Collaboration
- Real-Time Chat
- SSL Security
- Screen Sharing
- Transcripts/Chat History
- Video Conferencing
- Voicemail Transcription

## Links

- [View Zoom Workplace Profile](https://www.capterra.co.za/software/144037/zoom-video-conferencing)
- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.za/compare/144037/175788/zoom-video-conferencing/vs/nextiva)

-----

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