---
description: Compare LiveCall vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveCall vs Nextiva - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [LiveCall \<span\>vs\</span\> Nextiva](https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva)

# Compare LiveCall vs Nextiva

Canonical: https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva

> Detailed comparison between LiveCall and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveCall | Nextiva |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 7 | 914 |
| **Starting Price** | US$49,00 | US$25,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Documentation | Videos |

## Best for

### LiveCall

Our main market are companies, that already have call centers. LiveCall works great, wherever services / products with high margin are sold and that want to have conversation with their customers.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### LiveCall

- API
- Activity Dashboard
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Dashboard
- Data Import/Export
- Lead Management
- Performance Management
- Third-Party Integrations

### Nextiva

- API
- Activity Dashboard
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Dashboard
- Data Import/Export
- Monitoring
- Performance Management
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Virtual Extensions

## Links

- [View LiveCall Profile](https://www.capterra.co.za/software/142902/livecall)
- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveCall vs Nextiva - Capterra South Africa 2026","description":"Compare LiveCall vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva","about":[{"@id":"https://www.capterra.co.za/software/142902/livecall#software"},{"@id":"https://www.capterra.co.za/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"LiveCall","description":"LiveCall is a Free Lead Generation &amp; Callback Software. It enables you to boost the number of inbound sales calls and with people, who are currently visiting your website. Our intelligent algorithms pre-qualify the most prospective visitors and engage them to request a call-back. A customer clicks on the widget and enters his phone number. LiveCall automatically calls your sales manager and the customer. It connects them to a single line in less than 25 seconds!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f37600f5-02fc-4567-9cca-5e62474cadee.png","url":"https://www.capterra.co.za/software/142902/livecall","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/142902/livecall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":7},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.co.za/software/175788/nextiva","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/175788/nextiva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/30901/call-tracking/software","@type":"ListItem"},{"name":"LiveCall vs Nextiva","position":3,"item":"https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/142902/175788/livecall/vs/nextiva#breadcrumblist"}]}
</script>
