---
description: Compare LiveCall vs CTM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveCall vs CTM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Inside Sales Software](/directory/30680/inside-sales/software) > [LiveCall \<span\>vs\</span\> CTM](https://www.capterra.co.za/compare/142902/152004/livecall/vs/call-tracking-software)

# Compare LiveCall vs CTM

Canonical: https://www.capterra.co.za/compare/142902/152004/livecall/vs/call-tracking-software

> Detailed comparison between LiveCall and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveCall | CTM |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 7 | 150 |
| **Starting Price** | US$49,00 | US$79,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveCall

Our main market are companies, that already have call centers. LiveCall works great, wherever services / products with high margin are sold and that want to have conversation with their customers.

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

## Key features

### LiveCall

- API
- Activity Dashboard
- Automatic Call Distribution
- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Conversion Tracking
- Dashboard
- Data Import/Export
- Keyword Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Performance Management
- Third-Party Integrations

### CTM

- API
- Activity Dashboard
- Automatic Call Distribution
- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Conversion Tracking
- Dashboard
- Data Import/Export
- Keyword Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Performance Management
- Third-Party Integrations

## Links

- [View LiveCall Profile](https://www.capterra.co.za/software/142902/livecall)
- [View CTM Profile](https://www.capterra.co.za/software/152004/call-tracking-software)
- [View Original Comparison](https://www.capterra.co.za/compare/142902/152004/livecall/vs/call-tracking-software)

-----

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