---
description: Compare MiVoice Business vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MiVoice Business vs Nextiva - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [MiVoice Business \<span\>vs\</span\> Nextiva](https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva)

# Compare MiVoice Business vs Nextiva

Canonical: https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva

> Detailed comparison between MiVoice Business and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MiVoice Business | Nextiva |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 283 | 919 |
| **Starting Price** | US$4,11 | US$25,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### MiVoice Business

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

### Nextiva

Businesses of any size, from startups to large enterprises, across industries including healthcare, retail, legal, education, real estate, insurance, hospitality, and nonprofit.

## Key features

### MiVoice Business

- API
- Access Controls/Permissions
- Alerts/Escalation
- Audio Calls
- CRM
- Call Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Live Chat
- Predictive Dialer
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Unified Communications
- Video Conferencing

### Nextiva

- API
- Access Controls/Permissions
- Alerts/Escalation
- Audio Calls
- CRM
- Call Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Live Chat
- Predictive Dialer
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Unified Communications
- Video Conferencing

## Links

- [View MiVoice Business Profile](https://www.capterra.co.za/software/140996/MiVoice-Business-Solution)
- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare MiVoice Business vs Nextiva - Capterra South Africa 2026","description":"Compare MiVoice Business vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva","about":[{"@id":"https://www.capterra.co.za/software/140996/MiVoice-Business-Solution#software"},{"@id":"https://www.capterra.co.za/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"MiVoice Business","description":"MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.\n\nThe entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d9cdda7-b6e3-41c2-ab31-71eda935468d.png","url":"https://www.capterra.co.za/software/140996/MiVoice-Business-Solution","@id":"https://www.capterra.co.za/software/140996/MiVoice-Business-Solution#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":283,"ratingValue":4.2},"offers":{"price":"4.11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"","image":"https://images.g2crowd.com/display-layer-screenshots/53495/987a9b502ba828323c8b3848ac316ccb74c47bcaceeddd30c50f8ea760248c36.png","url":"https://www.capterra.co.za/software/175788/nextiva","@id":"https://www.capterra.co.za/software/175788/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":919,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"MiVoice Business vs Nextiva","position":3,"item":"https://www.capterra.co.za/compare/140996/175788/MiVoice-Business-Solution/vs/nextiva","@type":"ListItem"}]}]}
</script>