---
description: Compare Online Live Chat vs SwiftSales. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Online Live Chat vs SwiftSales - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Online Live Chat \<span\>vs\</span\> SwiftSales](https://www.capterra.co.za/compare/140387/204413/online-live-chat/vs/swift-chat)

# Compare Online Live Chat vs SwiftSales

Canonical: https://www.capterra.co.za/compare/140387/204413/online-live-chat/vs/swift-chat

> Detailed comparison between Online Live Chat and SwiftSales. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Online Live Chat | SwiftSales |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 4 | 2 |
| **Starting Price** | US$4,99 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk | 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Documentation, Videos |

## Best for

### Online Live Chat

Live chat solution that enables businesses to manage canned responses, chat agent ratings, visitor details, help desk ticketing, and more to connect with customers.

### SwiftSales

Ecommerce websites, live chat software providers, and customer support teams.

## Key features

### Online Live Chat

- Customizable Branding
- Mobile Access
- Offline Form
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### SwiftSales

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Screen Sharing
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Online Live Chat Profile](https://www.capterra.co.za/software/140387/online-live-chat)
- [View SwiftSales Profile](https://www.capterra.co.za/software/204413/swift-chat)
- [View Original Comparison](https://www.capterra.co.za/compare/140387/204413/online-live-chat/vs/swift-chat)

-----

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