---
description: Compare Online Live Chat vs HelloBox. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Online Live Chat vs HelloBox - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Online Live Chat \<span\>vs\</span\> HelloBox](https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox)

# Compare Online Live Chat vs HelloBox

Canonical: https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox

> Detailed comparison between Online Live Chat and HelloBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Online Live Chat | HelloBox |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 4 | 16 |
| **Starting Price** | US$4,99 | €8,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk | Chat |
| **Training** | - | Live Online, Webinars, Documentation |

## Best for

### Online Live Chat

Live chat solution that enables businesses to manage canned responses, chat agent ratings, visitor details, help desk ticketing, and more to connect with customers.

### HelloBox

HelloBox is best for all people who are their own brand ambassador. We see especially a high-potent for: &#10;- Real Estate Agents&#10;- Coaches and Trainer&#10;- Local Business Owners

## Key features

### Online Live Chat

- Customizable Branding
- Mobile Access
- Offline Form
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### HelloBox

- Autoresponders
- Customizable Branding
- File Sharing
- Mobile Access
- Offline Form
- Proactive Chat
- Reporting/Analytics

## Links

- [View Online Live Chat Profile](https://www.capterra.co.za/software/140387/online-live-chat)
- [View HelloBox Profile](https://www.capterra.co.za/software/173571/hellobox)
- [View Original Comparison](https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Online Live Chat vs HelloBox - Capterra South Africa 2026","description":"Compare Online Live Chat vs HelloBox. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox","about":[{"@id":"https://www.capterra.co.za/software/140387/online-live-chat#software"},{"@id":"https://www.capterra.co.za/software/173571/hellobox#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Online Live Chat","description":"Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0602a40-bec1-4c13-a396-53f337a210db.png","url":"https://www.capterra.co.za/software/140387/online-live-chat","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/140387/online-live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"4.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"HelloBox","description":"Users are 80% more likely to get in touch with you, when they can use a channel, they already use (according to Entrepreneur.com). HelloBox  adds an omnichannel contact widget to every single page of your website. \n\nTo reach the most people as effectively as possible, HelloBox provides a wide range of communication channels to let visitors choose the medium they feel most comfortable with. \n\nOur mission is it to make it easier for your website visitors to get the help they want and need.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ed25f150-abc9-46db-ad17-0d04a69b275c.png","url":"https://www.capterra.co.za/software/173571/hellobox","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/173571/hellobox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":16},"offers":{"price":"8","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Online Live Chat vs HelloBox","position":3,"item":"https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/140387/173571/online-live-chat/vs/hellobox#breadcrumblist"}]}
</script>