---
description: Compare Online Live Chat vs Smallchat. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Online Live Chat vs Smallchat - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Online Live Chat \<span\>vs\</span\> Smallchat](https://www.capterra.co.za/compare/140387/162330/online-live-chat/vs/smallchat)

# Compare Online Live Chat vs Smallchat

Canonical: https://www.capterra.co.za/compare/140387/162330/online-live-chat/vs/smallchat

> Detailed comparison between Online Live Chat and Smallchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Online Live Chat | Smallchat |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 4 | 1 |
| **Starting Price** | US$4,99 | US$19,99 |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk | Chat |
| **Training** | - | - |

## Best for

### Online Live Chat

Live chat solution that enables businesses to manage canned responses, chat agent ratings, visitor details, help desk ticketing, and more to connect with customers.

### Smallchat

Small Chat works alongside Slack to provide assistance to customers and visitors all in one place.

## Key features

### Online Live Chat

- Customizable Branding
- Mobile Access
- Offline Form
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Smallchat

- Autoresponders
- Customizable Branding
- Mobile Access
- Offline Form
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Online Live Chat Profile](https://www.capterra.co.za/software/140387/online-live-chat)
- [View Smallchat Profile](https://www.capterra.co.za/software/162330/smallchat)
- [View Original Comparison](https://www.capterra.co.za/compare/140387/162330/online-live-chat/vs/smallchat)

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