---
description: Compare SMSPortal vs CRM Messaging. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SMSPortal vs CRM Messaging - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [SMSPortal \<span\>vs\</span\> CRM Messaging](https://www.capterra.co.za/compare/139183/1033813/totalsend/vs/crm-messaging)

# Compare SMSPortal vs CRM Messaging

Canonical: https://www.capterra.co.za/compare/139183/1033813/totalsend/vs/crm-messaging

> Detailed comparison between SMSPortal and CRM Messaging. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SMSPortal | CRM Messaging |
| **Overall rating** | 1.0/5 | 4.6/5 |
| **Total Reviews** | 1 | 39 |
| **Starting Price** | R25,00 | US$29,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SMSPortal

\-

### CRM Messaging

CRM Messaging is for small and mid-sized businesses (SMBs) looking to streamline customer communication, automation, and engagement across SMS, WhatsApp, email, voice calls, and live chat effortlessly

## Key features

### SMSPortal

- API
- Contact Management
- Customizable Fields
- Email Campaign Management
- Event Triggered Actions
- Landing Pages/Web Forms
- List Management
- Mass Texting
- Mobile Coupons
- Personalization
- Polls/Voting
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Template Management
- Text-to-Win

### CRM Messaging

- API
- Auto-Dialer
- Call Tracking
- Contact Management
- Customizable Fields
- Email Campaign Management
- Event Triggered Actions
- Landing Pages/Web Forms
- List Management
- Mass Texting
- Mobile Coupons
- Natural Language Processing
- Personalization
- Polls/Voting
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Template Management
- Text-to-Win

## Links

- [View SMSPortal Profile](https://www.capterra.co.za/software/139183/totalsend)
- [View CRM Messaging Profile](https://www.capterra.co.za/software/1033813/crm-messaging)
- [View Original Comparison](https://www.capterra.co.za/compare/139183/1033813/totalsend/vs/crm-messaging)

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