FluentStream vs ICM EUR 9.0

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Who Uses This Software?

FluentStream provides complete business phone solutions for small, medium and enterprise businesses.
Our target market includes any large to medium size enterprise requiring tracking and reporting on the usage of Unified Communications applications such as voice, video, IM, text and conferencing
Pricing

Starting Price

US$20,00/month
N/A

Free Trial

  • Yes
  • No

Free Version

  • No
  • No

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Escalation Management
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Escalation Management
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
Ratings

Overall

4.6 / 5

Ease of Use

4.5 / 5

Customer Service

4.9 / 5

Features & Functionality

4.4 / 5

Value for Money

4.7 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • 24/7 (Live Rep)
  • Business Hours

Training

  • Documentation
  • In Person
  • Live Online
  • Documentation
  • In Person
  • Live Online