---
description: Compare Typeform vs Refiner. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Typeform vs Refiner - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Typeform \<span\>vs\</span\> Refiner](https://www.capterra.co.za/compare/137289/192855/typeform/vs/refiner)

# Compare Typeform vs Refiner

Canonical: https://www.capterra.co.za/compare/137289/192855/typeform/vs/refiner

> Detailed comparison between Typeform and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Typeform | Refiner |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 969 | 8 |
| **Starting Price** | US$39,00 | US$99,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Typeform

Typeform is used by marketers, product teams, HR professionals, customer success managers, educators, researchers, small and large sized companies.

### Refiner

SaaS companies, fintechs, edtechs, marketplaces, product managers, growth marketers, customer success teams, and researchers.

## Key features

### Typeform

- API
- Access Controls/Permissions
- CRM
- Collaboration Tools
- Customizable Forms
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Website Integration

### Refiner

- API
- Access Controls/Permissions
- CRM
- Collaboration Tools
- Customizable Forms
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Website Integration

## Links

- [View Typeform Profile](https://www.capterra.co.za/software/137289/typeform)
- [View Refiner Profile](https://www.capterra.co.za/software/192855/refiner)
- [View Original Comparison](https://www.capterra.co.za/compare/137289/192855/typeform/vs/refiner)

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